Customer Support Center
Our Services

24/7 Support
Highly trained and experienced technicians are available to offer technical assistance whenever it's needed – 24 hours a day, seven days a week. Simply call Mokon at (716) 876-9951 and ask for our service department during normal business hours, after hours, follow the prompts for emergency service.

New Midwest Repair Center
ASH Equipment in partnership with Mokon will be our new authorized repair center in the Greater Chicago Area. ASH Equipment can offer full repair service at their location in Batavia, IL or at your facility if you are in IL, WI, MI, IN, MN, IA, or MO. For more information, please contact ASH Equipment at (630) 406-0300 or sales@ashequipment.com.

Repair and Refurbishing
We offer a full selection of repair and remanufacturing services at our facility. No matter what type of system you have, we can get you running again. To take advantage of our services, please request support online.

Start-Up and Training Assistance
We offer installation help, startup assistance and product line customer training upon request. Fill out our online form to learn more.
- Controller Section
- Standard System Manuals
- Parts Store
- Quick Start Guides
- Technical Sheets
- Troubleshooting Guides
- Warranty Information
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